Terms & Conditions
Effective Date: 01/09/2026
App Name: Apnaration
By using our grocery app, you agree to the following terms:
1. User Eligibility
You must be at least 18 years old or using the app under supervision of a guardian.
2. Account Responsibility
- You are responsible for maintaining account confidentiality
- Provide accurate information while registering
3. Orders & Pricing
- Prices may change without prior notice
- Orders are subject to availability
- We reserve the right to cancel any order
4. Delivery Policy
- Delivery timelines are estimates
- Delays may occur due to unforeseen conditions
- Ensure someone is available to receive the order
5. Payments
- We accept online payments and/or cash on delivery
- Payment must be completed before order processing (for online payments)
6. Cancellation & Refund
- - Orders can be cancelled before dispatch
- - Refunds will be processed within [X] days
- - Refund method depends on payment mode
7. Prohibited Activities
Users must not:
- Use the app for illegal purposes
- Attempt to hack or disrupt the platform
- Provide false information
8. Intellectual Property
All content (logo, design, text) belongs to Apnaration. Unauthorized use is prohibited.
9. Limitation of Liability
We are not liable for:
- Indirect damages
- Delivery delays beyond control
- Product quality issues from third-party suppliers (but we will assist)
10. Termination
We reserve the right to suspend accounts violating these terms.
11. Governing Law
These terms are governed by the laws of India.
12. Contact Information
Email: info@apnaration.com
Phone: +91 97189 25775